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Your Welcome McDonalds

February 25th, 2007 by critic
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McDonalds ThanksI have had a long standing bet with myself in my own mind in regards to McDonalds, and more namely the somewhat shabby McDonalds location by my house on WT Harris by Sugar Creek.

This is a bit run down, a bit beat up location that could use a modernization or upgrade from the 80-90’s feel about it. I am in the group that think McDoanlds is a (somewhat) high quality franchise that does it better than many othr competitors. It seems it is not popular to be a franchise or any of the “big boys’ on the net.

I had done a search marketing research awhile back and if you search companies with the word “sucks” after their name you invariably find that the largest players in every field have more results returned. Walmart has more “complaints posted on the web” than Target, Microsoft more than Apple, McDonalds more than Burger King, etc etc. This seems to be the root for the little guy root against the establishment mentality showing its ugly head.

I say its ok to be the best or more specifically the biggest. You likely built a track record that led to this place you now are. I am not going to say too much nice about the fast food industry in general, but when you take everything as a reletive comparison to others in the same market I find McDonalds to be a pretty good franchise and place to be.

Well my long standing bet with myself is looking for the staff or drive through member that says “your welcome” to my constant barage of “thank you very much”’s.

After at least a dozen stops at the “way home” McDonalds by Harris and David Cox Rd., and always hitting them with a “thank you very much” and not once geting a “your welcome”, I am happy to say the first time I decide to start video documenting my search for “your welcome”, I was finally happily surprised.

They may have stumbled on the order process, but both the payment window #1 and order window #2 hit me with thank you and your welcome. It is almost like they knew it was coming, but this was a hidden cam and the service was with a smile. The fries were also resh which is plus number two. All you hate on the biggest game in town should take a step back and see that sometimes the biggest is the best.

Best fries, good for the community, decent franchise. Lets give McDonalds a break and be thankful for those amazing fries.

critic - Blogging In Charlotte

Hardees

November 22nd, 2006 by critic
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Hardees

3 Stars 30.gif

Charlotte Critic

8428 University Blvd
Charlotte 28213
burgers, fries

Restaurant Review For Hardees
So yes its a review of a Hardees? Why not. hardees had recently gone through alot of effort to remarket their name as the proprietor of the “best burgers around”. Hardees is stepping to the side of fast food with “slow” fast food. They are now serving Angus beef hand made Hardees thickburgers. So basically you get the same hardees “atmosphere” of a 2nd level fast food burger joint with the twist of high quality burgers like your “unle Joe” used to grill in july. This location of Hardees at 8428 University Blvd is a bit shady and not the newest location. It landed a 95 inspection rating which is pretty good in a older franchise building like this. The staff was friendly enough, and the fact that they give you a table number seemed nice as they bring your food out to your table with a smile. The downside of this being that when you have a tbale number it implies a long wait…..which IS THE CASE. The new hardees thickburgers are definately miles above most other fast food joints. The burgers do actually taste like one you would get at a barbque, and are pretty darn good even by barbque standards. The fries are just like Burgerking, which means they have that alternative oil which makes them criper and air’ier’ than McD’s. All in all its the same old place, 2nd bst compared to McD’s or Wendy’s, With the exception being they did accomplish the one simple goal of making the best Burgers that come in a bag. Worth a trip, and if you find a particularily new or nice location maybe it could be your regular place to go to avoid cooking for the kids. Thickburgers? = YES
Good franchise? = ehhh…not bad.
Friendly staff? = Everyone in Charlotte is friendly.